Digital Flame - Privacy Policy for Bingo Kings Royal
Last modified: June 2025
This Privacy Policy applies specifically to the mobile game
Bingo Kings Royal, published and
operated by Digital Flame Ltd.
We also operate this website (www.digitalflame.net) and other Digital Flame
websites that we own or control and which posts or links to this Privacy
Policy, including their subdomains and related features ("Sites",
and together with the Apps, collectively - the "Services").
Digital Flame respects your privacy and is committed to making our
practices regarding your data more transparent and fair. This Privacy Policy
describes how we collect, store, use, share and otherwise process your personal
data collected through our digital or online properties or services that link
to this Privacy Policy. Please note that this Privacy Policy does not apply to
the processing of your personal data by certain service providers and partners
of ours (such as some of our advertising partners).
We may provide additional disclosures or information about our
collection and processing of your personal data. These notices may supplement
this Privacy Policy or clarify our processing practices.
California Notice at Collection/State Law Privacy Rights: see the
“California Notice at Collection/ State Law Privacy Rights” section below for
important information about your rights under applicable US state consumer
privacy laws.
Digital Flame is a "data controller". This means that we are
responsible for deciding how we hold and use personal data about you.
- Information
We Collect
- How
We Use Information and Legal Bases
- Data
Retention
- Who
We Share Personal Data With
- Data
Security
- Your
Choices
- Data
Subject Rights
- Data
Transfers
- Minors
- Amendments
and Controlling Version
- Contact
Us
- California
Notice at Collection/ State Law Privacy Rights
1. Information We Collect
We collect and process personal data from you when you make use of our Services
or otherwise communicate with us. We may combine personal data collected from
the below categories for the purposes set forth in this Privacy Policy.
Data received from you:
You may provide to us personal data through the Services or otherwise,
which may include, without limitation:
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Categories of personal data provided:
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More detailed description of these
categories of personal data:
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Contact data
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Name, email address, phone number.
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Profile data
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Username, age/ date of birth (where required under applicable law),
profile picture, links to your profiles on social networks, and any other
information that you add to your account profile.
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Communications data
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Based on our exchanges with you, including when you contact us through
the Services, communicate with us via chat features, social media, or
otherwise.
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Billing/transaction data
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Your credit/debit card information, bank account number or other
payment method details are processed and stored on our behalf through our
service providers or partners. We may still however receive personal data
related to or needed for your purchase, such as your name, billing address,
email address, the items purchased, the purchase price and currency, order
numbers and transaction history.
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Social Network Account contacts
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Personal data about others you may provide to us when you choose to
connect your Social Network Account to our games.
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Feedback about our Services and promotion data
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When you reply to surveys or fill forms or participate in our
interviews. Please note that if you participate in our advertised events,
contests or giveaways through the Services, we may ask you for your contact
data to notify you if you win or not, to verify your identity, determine your
eligibility, and/or to send you the relevant rewards. In some situations, we
may need additional information as a part of the entry process. These
contests are voluntary. You must read the rules and other relevant
information for each contest that you enter.
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User-generated content data
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Such as comments, questions, messages, and other content or
information that you generate, transmit, or otherwise make available on the Services
or otherwise. This may include your progress in games when you post on our
public forums or groups (e.g., on social media) or when you interact with
other users through the in-game chat or within the games.
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Marketing data
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Your preferences for receiving our marketing communications and
details about your engagement with them.
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Other data
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Not specifically listed here, which we will use as described in this
Privacy Policy or as otherwise disclosed at the time of collection.
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Data received from third party sources:
We may combine personal data we receive from you with personal data we
obtain from other sources, such as:
- Public sources, such as
social media platforms, and other publicly available sources.
- Private sources, such as
data providers and advertising partners. This data may include, without
limitation, your location, time zone, age and other demographic or
interests-based information received from or about you and shared with us
with your consent or based on another legal basis.
- Third-party services,
such as social media services, that you use to access, or otherwise link
to, our Services, such as Facebook, Google, Apple or a similar social
network (“Social Network Account”). This data may include, without
limitation, your username, profile picture, email address associated with
your Social Network Account, location, time zone, a list of your Social
Network Account’s friends using our Apps (along with their photos and
their other public profile information) and other information associated
with your account on that third-party service that is made available to us
based on your account settings on that service. You should also read the
social media services’ terms and conditions and privacy policies. If you
are unclear about what information a third-party application is sharing
with us, please visit that third-party application's website in order to
learn more about their privacy practices.
Data automatically collected:
When you visit, interact with or use our Services, including any email
sent to you by us or via our Services, we, our service providers, and our
partners may automatically collect or log information about you, your computer
or mobile device, and your interaction over time with the Services, our
communications and other online services. Some of the automatic collection
described in this section is facilitated by the use of "cookies" and
other tracking technologies.
Such information may include, without limitation, device data and online
activity data such as connectivity, technical or aggregated usage data, IP
address, in-game identifier, game statistics, game preferences, unique
advertising ID (e.g. IDFA), data regarding a device type, operating system,
browser or App version, mobile carrier, locale and language settings, your
country/state and region, user activity on our Services, in-App activity (such
as game play content/product interaction and advertising data) and; diagnostic
data (i.e. crash data and game performance data). It may also include
communication interaction data such as your interactions with our email, text
or other communications (e.g., whether you open and/or forward emails) – we may
do this through use of pixel tags (which are also known as clear GIFs), which
may be embedded invisibly in our emails.
Do not give us sensitive information:
We ask that you do not provide us with any sensitive types of personal
data (e.g., health-related information, information related to racial or ethnic
origin, political opinions, religion or other beliefs, criminal convictions
information etc.) – whether through the Services or otherwise. For example,
please do not input any of these types of sensitive information in any
free-text ‘message’ fields via which you can communicate with us on the
Services (e.g., using any ‘Contact Us’ functionality or similar).
2. How We Use Information and Legal Bases
We may use your personal data for the following purposes or as otherwise
described at the time of collection:
Service delivery and operations. We may use your personal data:
- To facilitate, operate,
optimize and provide our Services, including to proceed with your request
to set up an account with us;
- To authenticate the
identity of our users, and allow them access to additional features or
functionalities;
- To establish and
maintain your user profile on the Services;
- To provide our users
with customer care, assistance and technical support services;
- To enable you to
interact with other users in the game and create an in-game friends list,
as well as sharing your in-game data with other users;
- To enable you to identify
other users in the game who are listed in your phone "contacts,"
provided that you have authorized upload of your contacts for that
purpose;
- To further develop,
customize and improve the Services and your user experience, based on
common or personal preferences, experiences and difficulties, including
(among others) by personalizing your profile and friends list; and
- To communicate with you
about the Services, including to contact our users with service-related
messages (such as purchase confirmations, support, technical or
administrative messages, or system maintenance notices).
Marketing and advertising. We, our service providers and our
third-party advertising partners may collect and use your personal data for
marketing and advertising purposes:
- Game related
advertisement. Our games include advertising for third party services and
products, and we also use third party services and products to serve ads
on our behalf. We and our third-party advertising partners may use cookies
and similar technologies to collect information about your interaction
(including the data described in the “data automatically collected”
section above) with the Services, including in-game progress and activity
data, based on your preferences or other data available to us, to our
advertising partners or to our service providers. We use your data, for
example, to: (i) improve our Services and your user experience; (ii)
improve our advertising practices and make the ads we deliver within our
games more effective, and, more relevant and less repetitive; (iii)
measure and analyze the effectiveness of, and the costs associated with,
the ads you see in our Services and those that are placed on our behalf in
our advertising partners’ online assets (such as their own websites or
mobile applications). We may also share information about our users with
advertising partners to facilitate interest-based advertising to those or
similar users on other online platforms. You can learn more about your
choices for limiting interest-based advertising in our Cookie
Notice.
Please note that if you reset your advertising ID or otherwise opt-out
of interest-based advertising within the Apps, you may still see advertisements
in the Apps, or on any other channels, but those ads will not be targeted based
on the above-mentioned identifiers. For example, such ads may be instead based
on context, such as your progress and actions in the games, or your language
preferences.
While Digital Flame’s data processing is subject to this Privacy Policy,
our third-party advertising partners will process your personal data in
accordance with their own privacy policies and practices. We encourage you to
read such privacy policies at your earliest convenience. Please note that it is
the advertising partners’ responsibility to protect any information they
collect from you or otherwise hold about you, and we are not liable for the use
and protection of such data by these partners.
- Direct marketing. We may
contact you with promotional and marketing messages and may personalize
these messages based on your needs and interests, such messages may relate
to new services, events and special opportunities bonuses, incentives, new
features, VIP services, or any other information we think you will find
valuable; and to facilitate, sponsor and offer certain events and
promotions. You can stop receiving such marketing and promotional
communications at any time. You can do this by contacting here or
by following the "unsubscribe", "stop" or "change
email preferences" instructions in the marketing or promotional
communications you receive.
Research and development. We may use your personal data for
research and development purposes, including to analyze and improve the
Services and our business and to develop new products and services. As part of
these activities, we may create aggregated statistical data, inferred
non-personal data or anonymized or pseudonymized data, which we or our service
providers may use for our lawful business purposes, including to analyze to
provide and improve our respective services and promote our business.
Compliance and protection. We may use your personal data:
- To support and enhance
our data security measures, including for the purposes of preventing and
mitigating the risks of fraud, error or any illegal or prohibited
activity;
- To comply with any
applicable laws and regulations, lawful requests, and legal process, such
as to respond to subpoenas, investigations or requests from government
authorities;
- To protect our, your or
others’ rights, privacy, safety or property (including by making and defending
legal claims);
- To audit our internal
processes for compliance with legal and contractual requirements or our
internal policies;
- To enforce the terms and
conditions that govern the Services; and
- To prevent, identify,
investigate and deter fraudulent, harmful, unauthorized, unethical or
illegal activity, including cyberattacks and identity theft.
Automated decision-making. We use technologies that may be
considered automated decision-making or profiling. We will not make any
automated decisions about you that produce legal or “similarly significant
effects” (within the meaning of applicable data protection laws), unless such a
decision is necessary for entering into, or the performance of, a contract with
you, we have obtained your consent, or we are required by applicable law to use
such technology. You will find information on your right to object to this
processing of your data below under section 7 (“Data Subject Rights”).
Legal bases. Where required by applicable data protection laws,
our legal basis for collecting and using your personal data will depend on the
particular purpose for which your personal data is being processed, the country
in which you reside and the specific context in which such personal data was
collected.
However, we generally use the following:
- Performance of a
contract. We will use this basis for example for service delivery and
operations, such as processing your personal data to make the Services
available to you.
- Consent. In limited
cases (e.g., where you choose to sign up to receive direct marketing
emails or where you accept certain types of cookies on our Sites), we will
process your personal data based on your consent.
- Legitimate interests. We
will process your personal data based on our legitimate interests, for
example, in maintaining and improving our Services and offerings,
including improving our customer service and support operations, for
research and development, including understanding how our Services are
used, matching users to create in-game friends lists, for compliance and
protection, including, business risk evaluation, fraud detection and
protecting and securing our users, ourselves and our Services.
- Compliance with a legal
obligation. We may process your personal data where we need to do so to comply
with our compliance and protection obligations, including a legal
obligation, which is set out in applicable law, or if we receive an order
from a court or regulatory body.
3. Data Retention
While data protection laws may vary between jurisdictions, Digital Flame has
taken reasonable steps to ensure that your personal data is treated in a secure
manner, and in accordance with common industry practices, regardless of any
lesser legal requirements that may apply in their jurisdiction.
We retain your personal data for only as long as necessary to fulfill
the purposes for which we collected it, including for the purposes of
satisfying any legal, accounting, or reporting purposes (e.g., as required by
laws applicable to record and bookkeeping, and in order to have proof and
evidence concerning our relationship, should any legal issues arise following
your discontinuance of use, or for fraud prevention purposes). To determine the
appropriate retention period for personal data, we may consider factors such as
the amount, nature, and sensitivity of the personal data, the potential risk of
harm from unauthorized use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve those
purposes through other means, and the applicable legal requirements.
Please note that except as required by applicable law, we will not be
obligated to retain your personal data for any particular period, and are free
to securely delete it for any reason and at any time, with or without notice to
you.
In some circumstances, we may anonymize your personal data so that it
can no longer be associated with you, in which case we may use such information
without further notice to you and it is no longer considered personal data.
4. Who We Share Personal Data With
We may disclose your personal data to the following categories of recipients
and as otherwise described in this Privacy Policy, in other applicable notices,
or at the time of collection:
- to our subsidiaries and
affiliated companies (companies owned or operated by us);
- to other users of our
games. Such users will be able to see your public profile information,
user-generated content data (except for any private messages) such as your
name and profile picture, certain in-game information, such as your game
status, scores and awards, in-game actions and game-play recordings, your
general location (at state or country level), and other information, where
we have your consent;
- to third party service
providers who need to have access to information for the purpose of
providing services on our behalf, and in accordance with our documented
instructions. Such service providers may include, without limitation,
providers of services in the following fields of service: data hosting,
data analytics, marketing and email distribution, data and cyber security,
fraud detection and prevention, payment processing, customer support (e.g.
AI agent chat functionality providers), content moderation, testing, user
engagement, monitoring, session recording and business, legal and
financial compliance (e.g., to our accounting and auditing firms). In
certain circumstances, service providers may process some of your personal
data for their own purposes, or by determining the means required for the
processing. For example, our payment processors process your personal data
to provide us payment services, but they may also process such data for
fraud detection purposes or for the purpose of carrying out your direct
payment instructions. In those circumstances, we make sure that the
purposes indicated by those service providers are compatible with our
Services. Please note that different privacy policies may apply in such
circumstances, and we recommend that you review those upon their provision
by the service providers;
- to our advertising
partners, for the interest-based advertising purposes described above;
- to partners, with whom
we may sometimes share your personal data or enable partners to collect
information directly via our Services. For example, social network platforms
with which we integrate;
- to any competent law
enforcement body, regulatory, government agency, court or another third
party that we believe in good faith to be necessary or appropriate if the
information is required by law in order to prevent, investigate, or to
establish or exercise our legal rights or to defend against legal claims;
- to our professional
advisors, such as lawyers, accountants, auditors, bankers and insurers,
where necessary in the course of the professional services that they
render to us;
- to an actual or
potential buyer (and its agents and advisers) in connection with a
corporate merger, consolidation, restructuring, the sale of substantially
all of our stock and/or assets or other corporate change, including,
during the course of any due diligence process, and provided that we
inform the buyer it must use personal data only for the purposes disclosed
in this Privacy Policy; and
- to any third parties
designated by you, i.e., we may share your personal data with third
parties where you have instructed us or provided your permission to do so.
For the avoidance of doubt, Digital Flame may share your personal data
in additional manners, pursuant to your explicit approval, or if we are legally
obligated to do so, or if we have successfully rendered such data non-personal
and anonymous. We may transfer, share or otherwise use non-personal data in our
sole discretion and without the need for further approval.
5. Data Security
In order to protect your personal data, we use a number of technical and
organizational measures, including encryption where deemed appropriate.
However, please be aware that regardless of any technical and organizational
measures used, we cannot and do not guarantee the absolute protection and
security of any personal data processed by us or by any third parties on our
behalf. If you discover any security or vulnerability issues related to the
Services - please contact us by email at info@digitalflame.net.
6. Your Choices
Notwithstanding the data protection laws applicable to your
jurisdiction, you may (depending on the Services you use) have the below
choices:
- Access or update your
information. If you have registered for an account with us through the
Services, you may review and update certain account information by logging
into the account.
- Data Deletion and
Closure of Accounts. You may at any time direct Digital Flame
to delete your account by accessing the "Account Deletion"
button in the applicable game and following the instructions. Selection of
this option will result in closure of your account and deletion of all of
your playing history, social media log-in and other information associated
with you in connection with the game. Deletion is irreversible. If you
maintain accounts with multiple games, you should request closure of each.
Upon receipt of your request, we will comply promptly but please allow
some time for processing.
- Opt-out of
communications. You may opt-out of marketing-related emails by following
the opt-out or unsubscribe instructions at the bottom of the email, or by
contacting us. Please note that if you choose to opt-out of
marketing-related emails, you may continue to receive service-related and
other non-marketing emails.
- Cookies and other
tracking technologies. For information about cookies employed by the
Services and how to control them, please visit our Cookie
Notice. Please note:
- If you wish to manage
the information we receive about you from a third-party application or
platform where you use our Apps, such as Facebook, Apple or Google, please
follow the third-party application’s instructions for updating your
information and changing your privacy settings. If you wish to prevent the
use of your personal data device’s advertising ID or other identifiers for
interest-based advertising, you may change your device settings in your
device operation system to reset such advertising ID or opt-out of such
advertising (typically, this is available under the "Privacy" or
"Ads" section in your device settings).
7. Data Subject Rights
Subject to the data protection laws applicable to your jurisdiction and
the conditions of such laws, you may ask us to take the following actions in
relation to your personal data that we hold:
- Request access to
your personal data. This enables you to access or receive a copy of the
personal data we hold about you and to request information about our
processing of your personal data.
- Request correction of
the personal data that we hold about you. This enables you to have any
incomplete or inaccurate information we hold about you corrected.
- Request erasure of
your personal data. This enables you to ask us to delete, or remove
personal data where there is no good reason for us continuing to process
it.
- Object to processing of
your personal data where we are relying on a legitimate interest (or those
of a third party). You also have the right to object where we are
processing your personal data for direct marketing purposes.
- Request the
restriction of processing of your personal data. This enables you
to ask us to suspend the processing of personal data about you, for
example if you want us to establish its accuracy or the reason for
processing it.
- Request the transfer of
your personal data to another party in a format, which is generally
readable or usable by automatic tools or devices and which can be used or
disclosed by automatic means.
- Right to Withdraw
Consent. In the limited circumstances where you may have provided your
consent to the collection, processing and transfer of your personal data
for a specific purpose, you have the right to withdraw your consent for
that specific processing at any time.
If you wish to exercise your rights under applicable law with respect to
a specific App, please contact us by clicking here. If your
request is not limited to a specific App, please send an email to request@digitalflame-privacy.net.
If you are located in the European Economic Area (EEA) or the United
Kingdom (UK), you may also contact our EEA or UK representative (respectively):
You also have the right to file complaints with a data protection
supervisory authority.
- For EEA or UK residents,
you can find details of your national supervisory authority here:
- For users in the EEA –
the contact information for the data protection supervisory authority in
your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
- For users in the UK –
the contact information for the UK data protection regulator is below:
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113
Website: https://ico.org.uk/make-a-complaint/
We respond to all requests we receive from individuals wishing to
exercise their data protection rights in accordance with applicable data
protection laws. To protect your privacy and security and process your request,
we may request specific information and take reasonable steps to verify your
identity before processing your request. Whether or not we are required to
fulfill any request you make will depend on a number of factors (e.g., why and
how we are processing your personal data). If we reject any request you may
make (whether in whole or in part) we will let you know our grounds for doing
so at the time, subject to any legal restrictions. Normally, you will not have
to pay a fee to exercise any of your applicable data protection rights.
However, we may charge a reasonable fee if your request is unfounded or
excessive. Alternatively, we may refuse to comply with the request in such
circumstances.
8. Data Transfers
Your personal data may be maintained, processed, accessed and stored by Digital
Flame and our service providers, advisers, partners (including advertising
partners) or other recipients of data in countries other than the country in
which you are resident, as necessary for the proper delivery of our Services,
or as may be required by law. These countries may have data protection laws
that are different to the laws of your country (and, in some cases, may not be
as protective).
However, we have taken appropriate safeguards to ensure that your
personal data will remain protected in accordance with this Privacy Policy.
Where we share your personal data with third parties who are based
outside of the EEA/UK, we try to ensure a similar degree of protection is afforded
to it by making sure one of the following mechanisms is implemented:
- Transfers to territories
with an adequacy decision. We may transfer your personal data to countries
or territories whose laws have been deemed to provide an adequate level of
protection for personal data by the European Commission or the UK
Government (as and where applicable).
- Transfers to territories
without an adequacy decision. We may transfer your personal data to
countries or territories whose laws have not been deemed to provide such
an adequate level of protection. However, in these cases:
- we may use specific
appropriate safeguards, which are designed to give personal data
effectively the same protection it has in the EEA/UK – for example,
standard contractual clauses approved by relevant authorities for this
purpose; or
- in limited
circumstances, we may rely on an exception, or ‘derogation’, which permits
us to transfer your personal data to such country despite the absence of
an ‘adequacy decision’ or ‘appropriate safeguards’ – for example, reliance
on your explicit consent to that transfer.
If you require further information about the specific mechanism used by
us when transferring your personal data out of the EEA/UK, you may contact us
by clicking here.
You may have the right to receive a copy of the appropriate safeguards under
which your personal data is transferred by contacting us by clicking here.
9. Minors
All other games and Services are available only to individuals who are
the greater of eighteen (18) years of age or the age of legal majority in your
jurisdiction.
We reserve the right to request proof of age or parental consent at any
stage. We may block users whom we suspect are under the applicable age. We do
not knowingly collect personal data from minors and do not wish to do so. If we
learn that a minor is using the Services, we may prohibit and block such use
and will make all efforts to promptly delete any personal data stored with us
with regard to such minor.
If you believe that we might have any such data of a child, please
contact us by email at info@digitalflame.net.
10. Amendments and Controlling Version
This Privacy Policy was last changed on the date set forth at the top of
this Privacy Policy. We may amend this Privacy Policy from time to time in
response to changing legal, technical or business developments. The amended
version of this Privacy Policy, which will be posted on our Services, will be
effective as of the published effective date. In all cases, your use of the
Service after the effective date of any modified Privacy Policy indicates your
acknowledging that the modified Privacy Policy applies to your interactions
with the Service and our business. The Privacy Policy has been drafted in the
English language, which is the original and controlling version of this Privacy
Policy. All translations of this Privacy Policy into other languages shall be
solely for convenience and shall not control the meaning or application of this
Privacy Policy. In the event of any discrepancy between the meanings of any
translated versions of the Privacy Policy and the English-language version, the
meaning of the English language version shall prevail.
11. Contact Us
For personal data processed in relation to this Privacy Policy, the
“data controller” is Digital Flame Ltd. In case a subsidiary or an affiliate of
Digital Flame Ltd. will be the “data controller” - we will provide a timely
notification upon the collection of your personal data.
If you have any questions about this Privacy Policy or if you have any
concerns regarding your Privacy, or to contact Digital Flame’s Privacy Team,
please use the link here.
12. California Notice at Collection/ State Law Privacy Rights
Except as otherwise provided, this section only applies to residents of
California and other states with privacy laws applicable to us that grant their
residents the rights described below. For purposes of this section, “personal
information” has the meaning given to “personal data”, “personal information”
or similar terms under the applicable privacy laws of the state in which you
reside.
Please note that not all rights listed below may be afforded to all
users and that if you are not a resident of the relevant states, you may not be
able to exercise these rights. In addition, we may not be able to process your
request if you do not provide us with sufficient detail to allow us to confirm
your identity or understand and respond to it.
Your privacy rights. You may have some or all of the rights
listed below. However, these rights are not absolute, are subject to certain
exceptions, and in certain cases we may decline your request as permitted by
law.
- Right to know.
You can request the following information about how we have collected and
used your personal information during the past 12 months:
- The categories of
personal information that we have collected.
- The categories of
sources from which we collected personal information.
- The business or
commercial purpose for collecting, selling, or sharing personal
information.
- The categories of third
parties to whom we disclose personal information.
- The categories of
personal information that we sold, disclosed, or shared for a business
purpose.
- The categories of third
parties to whom the personal information was sold, shared, or disclosed
for a business purpose.
- Right to
access/portability. You can request a copy of certain personal
information that we have collected about you during the past 12 months.
- Right to correction.
You can request that we correct inaccurate personal information that we
have collected about you.
- Right to deletion.
You can request that we delete personal information that we collected from
you.
- Right to opt-out.
If we “sell” or “share” your personal information as defined by the CCPA
(Cal. Civ. Code §1798.140), you can opt-out of those disclosures.
- Opt-out of the
"sharing” of personal information (i.e., tracking for targeted
advertising purposes). You can opt-out of certain tracking activities for
targeted advertising (also known as interest-based advertising) purposes.
- Opt-out of the “sale” of
personal information. You may ask us not to sell personal information.
- Nondiscrimination.
You are entitled to exercise the rights described above free from
discrimination as prohibited by applicable state privacy laws.
How to exercise your rights to know, access/portability, correction,
and deletion. You may submit requests to exercise your right to know,
access, deletion and correction by clicking here or
via email to info@digitalflame.net.
If your request is not limited to a specific App, please send an email to info@digitalflame.net.
The rights described above are not absolute, and in certain cases, we may
decline your request as permitted by law. We cannot process your request if you
do not provide us with sufficient detail to allow us to understand and respond
to it. You may also have the right to appeal any denial of your request in the
same manner through which you may submit a request.
Exercising your right to opt-out of the “sale”, “sharing” or tracking
of your personal information for targeted advertising purposes.
- Website:
Like many companies, we use services that help deliver interest-based ads
to you as described above. You can use the following link to opt-out of
tracking on our website for targeted advertising purposes: Do
Not Sell or Share My Personal Information. Your request to opt-out
will apply only to the browser and the device from which you submit the
request. You can also broadcast the Global Privacy Control (GPC) to
opt-out for each participating browser system that you use. Learn more at
the Global Privacy Control website.
- Game/Mobile
Application: To opt-out of the “sales” or “sharing” of your
personal information arising from your use of our games/mobile
applications, please open the applicable App, and from the pop-up menu
select “Settings”. Within "Settings", locate and tap on
"Privacy Preferences", and then scroll down to find the
"Opted Out" option. Finally, select “Opted Out” and
then click on the "Accept" button. Alternatively, you
may reach out to us by clicking here.
Verification of identity; Authorized agents. We may need to
verify your identity to process your requests to exercise your rights to know,
access, deletion, and correction, and we reserve the right to confirm your
California residency. To verify your identity, we may require you to log into
an online account if you have one, provide identifiers we can match against
information we may have collected from you previously, confirm your request
using the email account stated in the request, provide government
identification, or provide a declaration under penalty of perjury, where
permitted by law.
Your authorized agent may make a request on your behalf upon our
verification of the agent’s identity and our receipt of a copy of a valid power
of attorney given to your authorized agent pursuant to applicable state law. If
you have not provided your agent with such a power of attorney, we may ask you
and/or your agent to take additional steps permitted by law to verify that your
request is authorized, such as information required to verify your identity and
that you have given the authorized agent permission to submit the request.
Additional information for California residents: The following
describes our practices currently and during the past 12 months:
- Sensitive personal
information. We do not use or disclose sensitive personal information
for purposes that California residents have a right to limit under the
CCPA.
- Sales. We do not
“sell” personal information as defined by the CCPA and have not sold
personal information in the preceding 12 months, except to the extent that
use of the interest-based advertising services described above constitutes
a “sale” under the CCPA. We do not have actual knowledge that we have sold
or shared the personal information of California residents who are under
16 years of age.
- Retention. The
criteria for deciding how long to retain personal information is generally
based on whether such period is sufficient to fulfill the purposes for
which we collected it as described in this notice, including complying
with our legal obligations.
- Deidentification.
We do not attempt to reidentify deidentified information derived from
personal information, except for the purpose of testing whether our
deidentification processes comply with applicable law.
- Collection and
disclosure. The chart below describes the personal information we
collect by reference to the categories of personal information specified
in the CCPA, and the categories of third parties to whom we disclose it.
The terms in the chart refer to the categories of information and third
parties described above in this Privacy Policy in more detail. Information
you voluntarily provide to us, such as in free-form webforms, may contain
other categories of personal information not described below.
|
Personal Information (“PI”) we collect
|
CCPA statutory category
|
Business / commercial purpose for
collection
|
Categories of third parties to whom we
“disclose” PI for a business purpose
|
Categories of third parties to whom we
“sell” or “share” PI
|
|
Contact data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
|
- Service delivery and
operations
- Marketing and
advertising
- Research and development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties designated
by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Profile data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Communications data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
- Internet or Network Information
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Billing/ transactional data
|
- Commercial information
- California consumer records
- Financial information
|
- Service delivery and
operations
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Third party service
providers
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties designated
by you
|
None
|
|
Social Network Account contacts
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and protection
|
- Subsidiaries and
affiliated companies
- Third party service
providers
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Feedback about our Services and promotion data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
User- generated content data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
|
- Service delivery and
operations
- Marketing and advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Marketing data
|
- Identifiers (online)
- Identifiers (other)
- Commercial information
- California consumer
records
- Internet or Network Information
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Data collected automatically
|
- Identifiers (other)
- Internet or Network
Information
|
- Service delivery and operations
- Marketing and
advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Other users of our
games
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties
designated by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Data derived from the above
|
Inferences
|
- Service delivery and
operations
- Marketing and
advertising
- Research and
development
- Compliance and
protection
|
- Subsidiaries and
affiliated companies
- Third party service
providers
- Advertising partners
- Partners
- Law enforcement
bodies, etc.
- Professional advisors
- Actual or potential
buyers
- Third parties designated
by you
|
- Advertising partners
(to facilitate online advertising)
- Partners
|
|
Other Sensitive Personal Information
|
Protected Classification Characteristics
|
We do not intentionally collect this information, but it may be
revealed in identity data or other information we collect
|
N/A
|
N/A
|